FAQ
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FAQ
Customer Questions
If you have other questions not listed below, please write to us and we will get back to you as soon as possible.
We accommodate shipping according to our customer’s preferred terms. Our standard Incoterms include:
FOB (Free On Board)
CIF (Cost, Insurance, and Freight)
C&F / CFR (Cost and Freight)
Packaging is customized based on product type, order volume, and customer requirements. We typically pack using:
High-strength corrugated cardboard boxes
Heavy-duty plastic crates
Yes. Because our products are perishable, air freight is our recommended mode of transport to guarantee maximum freshness. However, for high-volume orders, we also offer shipping via 20ft or 40ft reefer (refrigerated) containers via sea freight.
We accept payments via SWIFT / Wire Transfer (T/T) in advance.
Yes. Every export shipment includes an officially issued Phytosanitary Certificate to certify compliance with international plant health standards.






